While reading my latest issue of The User's Edge, Blackbaud's newsletter for Raiser's Edge users, I came across some great checklists that will help users be most effective with the software.
All CCLS Raiser's Edge users should check this one out:
Ready Reference: 10 Things Every Raiser's Edge User Should Know - The User's Edge
Each topic has a link to the Blackbaud Knowledge Base (site login required - most users have one and can be emailed usernames and passwords through the site help; if you need one, contact Jonelle.) The Knowledge Base also links to video demos and user guides for some of the topics.
These are all topics covered in the three sessions of basic training offered by the CCLS training services department, but if you'd like a refresher, it's a great resource!
Thursday, December 17, 2009
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