It's been 15 days since we've started having major email problems, and most staff have been without it since Tuesday night, April 25. I hope some staff members are reading this to get training news.
Today Barbara and I updated the Status List in Horizon. It seems that some people are using "m" (previously labeled "system use only - item missing") as the status for "mnf" (missing-not found.)
"mnf" is the status that staff should be using for items that are not found on the shelves; never "m", and never our newest status, "mi". Our Horizon server will put things in those statuses when it becomes necessary. We lose valuable information when things go into "m", so it is really important not to use it.
We changed the description of "m" and "mi" to start with the words "server use only" in hopes that staff will understand that staff don't use these. It's also clearly stated on the various documentation sheets. This password protected link on our Intranet has an Item Status List area with links to the Full Status List with detailed description of use, a Full Status List one-page handout, and documents called "Set by Local Staff" and "Set by Horizon and CADM") It should be clear which ones should not be used by staff.
Please update any printed documentation that you have!
Thursday, May 04, 2006
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1 comment:
Thanks for sending this email. I will share this information at staff meeting. It is about time for another refresher. -Tienya
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